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Italy · Technicians and associate professionals

Write a help-centre article in Italy

Write a help-centre article from a solved ticket. A person costs about €11.81 in wages per task. An AI agent with a short human check costs about €1.81.

A person, wage only€11.8140 min estimate
A person, full labour cost€21.33employer cost, 2025
AI agent + human check€1.81Claude Sonnet 5.5, 6 min check
Person ÷ agent6.5×wage basis

Where the numbers come from

LineValueBasis
Hourly wage, technicians and associate professionals€17.71/hEurostat SES 2022, mean gross hourly earnings, firms with 10+ employees
Hourly labour cost, all jobs€32.00/hEurostat lc_lci_lev, 2025, includes employer social contributions
Minutes a person takes40 minestimate
Tokens per task, in / out10,000 / 2,400estimate 2 model calls
Agent tokens (Claude Sonnet 5.5)€0.04$2 in / $10 out per 1M tokens, read 2026-10-28; $1 = €0.8969 (ECB 2026-10-27)
Human check of agent output€1.776 min at the same wage estimate
Break-even volume20 tasks8 setup hours of a professional at €24.31/h estimate

Wages are from 2022 and exclude employer contributions, so they understate today's cost of a person. The full labour cost line is 2025 but averages all jobs. Treat both as a range.

Same task, every model

ModelTokens onlyWith checkPerson ÷ agent
GPT-6 Luna · OpenAI€0.002€1.776.7×
Claude Haiku 5.5 · Anthropic€0.002€1.776.7×
Mistral Large * · Mistral AI€0.0077€1.786.6×
Gemini 3.8 Flash · Google€0.01€1.796.6×
GPT-6.1 Terra · OpenAI€0.02€1.796.6×
Claude Sonnet 5.5 · Anthropic€0.04€1.816.5×
GPT-6.1 Sol · OpenAI€0.04€1.816.5×
Claude Opus 5.5 · Anthropic€0.08€1.856.4×

Standard-tier list prices read 2026-10-28. Batch discounts not applied. * Mistral price not confirmed in a price table. Price sources

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